Shipping policy

SHIPPING

Once your item is dispatched, you will receive tracking details with your estimated arrival date. Please see shipping tariffs below:

UK - £10

EU - £20

USA - £35  

AEO - £35

SAU - £40

ROW - £40

We aim to dispatch all our orders within 7 working days (unless stated otherwise) and will be in touch with the shipment date within 24 hours of order confirmation. 

Please note that our order cut off time is 12 noon GMT and orders placed on a weekend (or on a Friday afternoon) will be processed the following working day. 

International delivery times may vary, particularly if shipments are subject to customs and duty procedures beyond our control. Please see the taxes, duties & customs section below for more information.

Please note that shipping times may also vary when subject to national holidays and bank holidays.

If our supply of the items is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.

If you do not collect the products from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end our contract with you and we will refund any money you have paid in advance for products we have not provided but we may deduct or charge you compensation for the net costs we will incur as a result of your breaking the contract.